JOB DESCRIPTION / ROLE
Job Purpose:
Work in Fraud Risk Management team and assist in achieving the overall objective of improved visibility and effective fraud prevention for all Banking channels, with initial focus on Cards and Online channels
Principal Accountabilities:
Work Management
Responsible for identifying, analyzing, and developing containment and remediation plans for fraud incidents impacting CBD
Regular monitoring of emerging threats to gain insight into the evolving threat landscape affecting Banking channels
Ensure 100% of cases created in Intuition system is actioned the same day
Perform the analysis of confirmed fraud cases to identifying root cause and develop corrective measures
Work with cross-functional teams across CBD for collaboration on fraud risks and investigations
Undertake monitoring of transaction originating from digital channels to identify any suspicious patterns that may result in a fraud and take corrective action to proactively prevent fraud
Provide periodic feedback to Head of Fraud Risk Management to enhance fraud detection rules to improve detection rates
Identify new and emerging patterns of fraud and make recommendations for new controls and improved monitoring
Provide the required support and assistance to fraud investigator to complete investigations in a timely manner
Prepare monthly reports covering key metrics on the fraud monitoring activities for management reporting
Actively participate and contribute to the success of key strategic initiatives underway by the fraud risk management unit
Requirements
Education and Experience:
5 to 7 years' experience as a fraud analyst in payments, digital channels or credit cards within banking industry
Advanced knowledge of merchant, credit card and digital banking products
Knowledge of issuing and acquiring card fraud, online banking and payments fraud prevention tactic
Systems: Falcon, Vision+, Threatmetrix, Splunk
ABOUT THE COMPANY
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.
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