JOB DESCRIPTION / ROLE
Summary
About Hyatt
At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging - making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated.
The role
As assistant manager - reservations, you will lead and support the reservations team to deliver seamless booking experiences for our guests. You will ensure accuracy, efficiency, and personalized service while driving revenue through effective inventory management and upselling strategies. This role requires strong leadership, attention to detail, and a passion for hospitality.
What we offer
At Hyatt, we open doors. There's a home for every stage of your career. With us, you'll discover a career you didn't know existed. We nurture curiosity and provide opportunities for professional training, development, and internal mobility across brands and geographies.
Qualifications
Who you are
- Previous experience in reservations or front office operations.
- Strong leadership and communication skills.
- Proficiency in reservation systems and MS Office.
- Analytical mindset with attention to detail.
- Passionate about delivering exceptional guest experiences.
ABOUT THE COMPANY
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
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