JOB DESCRIPTION / ROLE
* Solves problems in a proactive way
* Strong customer service skills
* Demonstrates excellent communication and influencing skills
* Possesses knowledge of EVS operations and trends
* Knowledge of customer service standards and principles
* Experience with training, mentoring and leading diverse teams
* Ability to carry out written and verbal instructions under set timeframes
* Leads by example, demonstrating a high level of patience, calmness and positivity in the workplace
* Keen attention to detail and time management skills
* Fluent in spoken and written English
* Strong conflict and complaint resolution skills
* Basic Microsoft Office skills, including word and excel
* Organizational and time management skills combined with a high level of initiative
* Stamina and the ability to work under stress, good at thinking quickly and sorting out problems on the spot, and the ability to stay calm in a crisis
REQUIREMENTS
* At least 6 years' experience in a high-volume hospital, hotel or cruise ship
* At least 2 years' experience as a team leader or management position
* 1 years' work experience in a hospital environment- patient food services
* Desirable but not essential, at least 3 years' experience in the Middle East
* Experienced in the mobilization of large projects.
ABOUT THE COMPANY
Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.
Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.
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