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Assistant Outlet Manager

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AccorHotels

Abu Dhabi, UAE

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JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Abu Dhabi, UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Administration & Secretarial
Company Industry: Travel, Hotel & Tourism

Company description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key features:

Stunning waterfront setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-class dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-art facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job description

Operational support: Assist in managing the day-to-day operations of the outlet, ensuring smooth service delivery, adherence to brand standards, and optimal guest experience.

  • Guest relations: Greet and interact with guests, ensuring satisfaction and handling any complaints or requests promptly and professionally.
  • Team supervision: Supervise and motivate the outlet team, assign duties, provide training, and ensure staff performance aligns with company standards.
  • Inventory control: Assist in managing stock levels, including ordering, receiving, and monitoring usage to minimize waste and maintain cost control.
  • Financial oversight: Support in achieving outlet financial targets by monitoring expenses, upselling, and contributing to revenue generation strategies.
  • Compliance: Ensure health, safety, and hygiene regulations are strictly followed within the outlet.
  • Collaboration: Work closely with the outlet manager and other departments to coordinate service, events, and special promotions.
  • Reporting: Provide feedback and reports to the outlet manager on sales performance, staff issues, and guest feedback.
  • Problem-solving: Resolve operational issues efficiently and take initiative to improve guest service and outlet performance.

    • Qualifications

    Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.

    Compliance and standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

    Food safety & hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.

    Skills:

  • Diploma or degree in hospitality management or related field.
  • Minimum 2 years of experience in food and beverage service, with at least 1 year in a supervisory role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Proficiency in POS systems and Microsoft Office Suite (Word, Excel, Outlook).
  • Knowledge of food and beverage trends and service techniques.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Detail-oriented with strong organizational skills.

    • Additional information

  • Competitive salary and compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
  • Training and development opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
  • Career advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
  • Health and wellness benefits: Comprehensive health insurance coverage.
  • Employee recognition programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
  • Work-life balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
  • Uniforms and dress code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
  • Social events and activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
  • Transportation services: Transportation services.
  • Employee wellness programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.
    •

    ABOUT THE COMPANY

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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