Assistant Relationship Manager - Emerging Corporates

JOB DESCRIPTION / ROLE

Employment: Full Time

About CBD

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

Job Purpose

Manage dual responsibilities of managing the existing portfolio of Emerging Corporate customers jointly with the assigned relationship manager (RM) in addition to providing extensive support to the team to achieve overall assigned financial targets.

Principal Accountability

  • Identify revenue opportunities in the existing portfolio base and work with the assigned RM in maximizing share of wallet from the existing customer base.
  • Complete all credit facility renewals on time and identify additional business opportunities while conducting the annual credit reviews.
  • Continuously explore opportunities in the existing portfolio base for CASA, funded, non-funded asset, and fee and foreign exchange income.
  • Conduct financial analysis, credit rating, and prepare detailed credit write-ups for approval under delegated authority for wholesale banking credit.
  • Conduct customer visits with RMs as and when required and record call reports in a timely manner.
  • Ensure regular monitoring of financials, credit monitoring requirements, exceptions, preparation of portfolio reviews, and covenant maintenance.
  • Comply with internal audit requirements in line with the policy guidelines to ensure high standards of uniformity and consistency across the bank.
  • Provide end-to-end resolution of escalated customer transactions, service requests, and complaints redirected from existing service channels to enhance customer satisfaction.
  • Ensure KYC reviews are completed on time and critically evaluate information gathered to ensure compliance with regulations and AML and KYC policy.
  • Assume full responsibility of RM in his/her absence without any disruption in service levels and delivery on assigned financial targets.
  • Maintain effective governance and housekeeping.
  • Keep abreast of developments in the local business environment to spot business opportunities. Contribute to the planning process to develop corporate business strategies.

Requirements

Education and Experience

  • 3-5 years of experience in commercial banking with a minimum of 2 years of exposure to commercial banking and mid-market in the UAE.
  • Having relationship skills in handling both internal and external clients.
  • Good command of English; Arabic language will be an added advantage.
  • Trade finance and cash management knowledge.
  • Financial analysis skills.

ABOUT THE COMPANY

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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