JOB DESCRIPTION / ROLE
Job Type:
Full Time
Job Location:
Dubai, UAE
Nationality:
Any Nationality
Salary:
Not Specified
Gender:
Not Specified
Arabic Fluency:
Not Specified
Job Function:
Customer Service
Company Industry:
Travel, Hotel & Tourism
How does your working day look like
Responsibilities:
- Event setup: Set up and configure audio-visual equipment including microphones, speakers, projectors, screens, and lighting systems in event spaces throughout the hotel.
- Technical support: Provide on-site technical support during events to troubleshoot and resolve any audio-visual issues promptly.
- Sound mixing and control: Operate sound mixing consoles and audio equipment to ensure optimal sound quality during events. Balance audio levels and adjust settings as needed.
- Video support: Set up and operate video equipment such as projectors, monitors, and cameras for presentations, video conferencing, and other visual needs.
- Collaboration: Collaborate with event planners, organizers, and hotel staff to understand event requirements and provide tailored AV solutions.
- Equipment maintenance: Maintain and inventory AV equipment ensuring that all devices are in good working condition. Coordinate repairs and replacements when necessary.
- Customer service: Provide excellent customer service to guests and event organizers, addressing their audio-visual needs and ensuring a positive experience.
- Adherence to standards: Ensure compliance with hotel policies, safety standards, and industry regulations related to audio-visual equipment and operations.
Qualifications:
- Your personality counts more than your CV.
- Proven experience as an AV technician, sound engineer, or similar role in a hotel or hospitality setting.
- Strong technical knowledge of audio-visual systems including sound reinforcement, video display, and lighting equipment.
- Proficiency in operating AV software, mixing consoles, amplifiers, microphones, and other audio-visual devices.
- Familiarity with video conferencing platforms (e.g., Zoom, Microsoft Teams) and live streaming technologies is desirable.
- Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.
- Strong organizational skills and attention to detail with the ability to manage multiple tasks and prioritize workload.
- Effective communication and interpersonal skills with a customer-focused approach.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Diploma or certification in audio engineering, sound technology, or a related field is preferred.
Additional information:
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
- Benefit from great offers from our numerous cooperation partners.
- Be part of our hilarious staff parties and much more.
Remote work: No
Employment type: Full-time
Key skills: E & I, Low voltage, Customer service, Hospitality experience, Computer networking, Computer skills, Cabling, Customer support, Schematics, Human resources, Power tools, Troubleshooting
Vacancy: 1
Find Top Talent
Other jobs you might be interested in
Service Engineer Jobs in DubaiField Engineer Jobs in Dubai
Senior Civil Engineer Jobs in Dubai
Show More