Broker

Role purpose

Carry out trading instructions from ADIB Securities UAE/US/KSA trading clients ethically and efficiently. Increase sales opportunity of the organization through better customer relationship. Maintain client relationships with retail, high net worth, and institutional customers in conformance with established policies, strategies, and procedures. Cross sell within bank departments in coordination with respective colleagues to promote ADIBS US trading capabilities. Liaise with team members to better serve our clients' interests.

Key accountabilities of the role

These are the main responsibilities of this role.

Detailed responsibilities

Primary duties and responsibilities

• Manage clients' orders during trading sessions in local and international markets in compliance with regulatory and stock exchanges governing rules.
• Actively introduce new clients through calls and meetings.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Manage client relations as instructed by reporting manager.
• Adhere to the operational procedures/policies of ADIB and ADIB Securities.
• Keep track of new trading rules and regulations and increase knowledge about the industry.
• Ensure that the framework is always in compliance with the related rules and regulations including client onboarding documents and clients KYC.
• Always be in compliance with the AML/CTF rules and regulations.
• Keep abreast of regulations of DFM, ADX, SEC, CMA, and SCA.
• Promote new business through customer contacts.
• Call existing customers and prospective customers to nurture ongoing relationships.
• Assist team leaders in day-to-day tasks.
• Monitor the market, commission structures, analyze competitions, and make recommendations to increase trading income.
• Represent the organization in a professional manner at various forums.
• Actively promote the organization wherever possible.
• Increase the company's share of each client's total trading portfolio as well as efficiently and effectively increase the overall affluent client trading activity.
• Ensure customer satisfaction and resolve all customer grievances in a timely manner.
• Ensure that all customer instructions are responded to immediately.

Additional duties and responsibilities

• Identify and manage all significant risks (financial, operational, market, and reputational risks).
• Monitor customer accounts, ensuring settlements of deals as per market control norms.
• Actively follow up on overdue settlement trades and effect action within the rules of the market control.
• Ensure all correspondence with the market control, customers, and others are properly recorded and filed.
• Manage time and work-related duties efficiently.
• Maintain high ethical standards and contribute towards a healthy work environment.

Supervisory responsibilities

Perform all tasks and functions in accordance with ADIB and ADIB Securities practices and policies for brokers, including:

• Identify and help to satisfy the training requirements of the employees in close coordination with the Head of the desk/Trading Manager.
• Emphasize and promote professional and ethical conduct.

Authority given

Initially, incumbent will not be given expense power; however, will be given approval powers based on his/her level of management experience and brokerage expertise.

Reporting lines

Head of Institutional Sales and Global Markets

Supervision lines

Head of Institutional Sales and Global

Specialist skills / technical knowledge required for this role

• Bachelor's degree required.
• Minimum of 3-5 years' direct and progressive experience in UAE/US/KSA equity trading and management of a trading desk.
• Trading and advisory experience in US equity markets.
• Required to work in US trading hours (evening in UAE time).
• Strong time-management and communication skills.
• Minimum of 3-5 years markets experience.
• Proficient in MS Office skills and relevant investment databases.
• Fluent in English and Arabic.