Business Analyst, Senior Associate

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Employment: Full Time

Line of Service
Internal Firm Services

Not Applicable

IFS - Internal Firm Services - Other

Management Level
Senior Associate

Job Description & Summary
Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC's advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Job Summary:
The Business Analyst (BA) conducts analysis to deliver data-driven insights, recommendations and reports to executives and stakeholders in order to drive more informed decision making around our Managed Services strategy and solutions.

Roles and Responsibilities:

- Drive insights and support informed decision making for the Managed Services solutioning team using complex data analysis and research.
- Design and manage the required data sets and reports/ dashboards required to support the operations of the Managed Services solutioning team.
- Conduct and maintain benchmarking and market positioning analysis and reports.
- Use market/ internal data to help inform the Managed Services solutioning strategy.
- Utilize data analysis tools and techniques to interpret complex data and provide meaningful insights more broadly for the Managed Services solutioning team.
- Prepare presentations, reports and dashboards to present meaningful findings to stakeholders.
- Act as a liaison between stakeholders to ensure clear communication and understanding of analysis/ project scope and requirements.
- Assist in project management tasks such as project planning, monitoring progress, and communication with stakeholders.
- Support the implementation of changes to processes, systems, or products related to the Managed Services Solutioning team, including training and creating documentation as necessary.


Preferred skills

- Strong analytical and problem-solving skills, with the ability to work with large amounts of data to identify trends and solutions
- Strong desktop research and market analysis skills
- Ability to manage multiple projects/ datasets.
- Excellent English verbal and written communication skills, with the ability to interact effectively with all levels of management
- Advanced knowledge and proven experience on creating dynamic PowerPoint presentations
- Advanced knowledge of MS Excel, Word
- Advanced knowledge of data analytics and visualization tools (Power BI, Alteryx, etc.)
- Ability to adapt to changing business needs, cultures, and environments
- Self-motivated, confident, hold strong work ethics
- Proficient in written and spoken English. Arabic is a plus
- Bachelor's degree in business administration, computer science, data analytics or a related field.
- 3-5 years of experience as a Business Analyst. Experience at a leading market insights or research entity a plus.


At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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