JOB DESCRIPTION / ROLE
The person in this position is responsible for bringing in a wide range of clients to the company and ensuring the smooth running of business operations as well as overseeing the work of the operations officers.
Main duties include:
• Establish sales objectives by forecasting and developing annual sales quotas
• Project expected sales volume and profit
• Reach monthly/yearly sales and portfolio growth targets
• Develop a portfolio of clients for the company and bring in clients from own portfolio
• Meet regularly with new individual and corporate clients as well as insurance companies to expand the existing book of business
• Ensure all insurance policies are in line with underwriting guidelines
• Assist customers with their claims and support claims department whenever required
• Manage insurance data reports, and report them to General Manager
• Oversee policy histories and expiry of contracts, and interfere in remedial measures when churn rates are high
• Manage conflicts with customers in case of escalation of problems
• Motivate, manage and develop officers in the operations department
• Develop service standards, performance benchmarks, and objective goals in line with company goals
REQUIREMENTS
• Experience in an insurance company or brokerage; sales experience is a must
• Knowledge of the processes, procedures and operations of insurance firms and brokerages
• Knowledge in financial planning and strategy formulation
• Decision Making skills
• Excellent communication skills
• Leadership and people management skills
• Collaboration and Negotiation skills
• Business Management skills
• Time Management skills
• Fluent in English and Arabic
ABOUT THE COMPANY
An Insurance Brokerage Consulting organization.
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