JOB DESCRIPTION / ROLE
Position Title: Call Center Agent
Employment Type: Full Time
Salary: up to 5,000 AED all-inclusive depending on experience and qualifications
Job Location: Karama, Dubai, UAE
About the Client:
The hiring company is one of the leading dental healthcare provider in Dubai, currently they have five branches that offers high quality dental care
Job Role:
• Answer phones from customers professionally and responding to customer inquiries and complaints
• Handle and resolve customer complaints regarding product sales to customer service problems
• Identify, escalate priority issues and reporting to the high level management
• Route inbound calls to the appropriate resources
REQUIREMENTS
Requirements:
• Male/Female, 38 years old and below
• Open to Any nationals, preferably Filipino
• Bachelor's Degree in any related course
• Minimum 2 years of experience as a Call Center Agent/Customer Service Representative in a dental services
• Dentist without license is an advantage
• Excellent communication skills
• Ability to provide outstanding customer service support
ABOUT THE COMPANY
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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