JOB DESCRIPTION / ROLE
• Handle all incoming/outgoing calls
• Discuss the lesson package with the customers
• Assist customers with all the general inquiries
• Resolve complaints
• Offer lesson packages with the customers
• Coordinate with the branches for the lesson schedule
• Educate customers/students about the terms and conditions of our packages
• Properly take note of the customer queries on their account
REQUIREMENTS
• Excellent English communication skills
• Call Center Experience is a must
• Inbound and Outbound call experience is a must
• Excellent sales person
• With experience in handling complaints or dispute of the customers
• Can start immediately
ABOUT THE COMPANY
Our music school in Dubai offers music classes and dance instructions to more than 50,000 students. Melodica music schools in Dubai provide a motivating environment where students can develop new skills and express their creativity. We incorporate advanced technology & engagement in our music lessons, making us the best music school in Dubai. Our music classes range from beginner to advance in vocals and instrumentals.
The faculty at Melodica Music institute in Dubai is made up of accomplished musicians and dance instructors. In addition, our Music institute proudly conducts music concerts and dance events in Dubai and other cities in the UAE. Enroll in our music school in Dubai, Abu Dhabi & Sharjah to get goal-oriented music classes - the best music school near me in your city.
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