JOB DESCRIPTION / ROLE
Company Description
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.
Job Description
- Consistently offer professional, friendly and engaging service .
- Confirm all events related information with clients.
- Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business.
- Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual.
- Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame.
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated.
- Follow departmental policies and procedures.
- Follow all safety policies.
- Other duties as assigned.
Requirements:
Qualifications- Previous experience within a similar role required.
- Computer literate in Microsoft Window applications required.
- University/College degree in a related discipline preferred.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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