Job Title: Change Manager

Our client: A leading conglomerate in UAE

Job Purpose:
The Business Change Manager is responsible, on behalf of the Programme Sponsors, for defining the programme and individual project benefits, assessing progress towards realisation and achieving measured improvements in business operations. The Business Change Manager will manage the OCM partner and enable their success.

Essential roles & responsibilities:

Strategic roles & responsibilities:
• Apply a structured methodology and lead change management activities
• Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts
• Enable the design, development, delivery and management of key communications.
• Assess the change impact
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Support training efforts
• Provide input, document requirements, and support the design and delivery of training programs.
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
• Support and engage senior leaders

People management roles & responsibilities:
• Coach people managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio