Channel Account Executive

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Abu Dhabi, UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Sales - Retail
Company Industry: IT, Software & Internet Services

Description

Channel Account Executive - UAE

Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network of over 2200 people globally is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

Discover Genetec's work environment and lively culture in this video.

What your role will look like:

As a Channel Account Executive – UAE, you will be responsible for managing sales and fostering relationships with both existing and new system integrators, distributors, technology partners, and resellers. Your key focus will be helping to expand our market presence and grow strategic partnerships.

Key responsibilities

  • Actively develop and expand the sales channel across the UAE, with strong focus on hunting and acquiring new channel partners (system integrators and value-added resellers).
  • Build, develop, and maintain strong relationships with business partners, including value-added distributors, system integrators, and technology partners.
  • Drive revenue growth from all indirect sales activities, with emphasis on upselling, renewals of software maintenance agreements, and managing sales for global international end users.
  • Ensure all channel partners are properly trained, enabled, and continuously informed about new products, solutions, and go-to-market initiatives.
  • Collaborate with the marketing department to support partners in increasing Genetec visibility across key verticals.
  • Support regional sales management and key account managers in planning and executing demand-generation activities.
  • Represent the company at key industry events, conferences, and partner meetings in the region.
  • Act as a liaison between account executives, channel sales, customer service, sales development representatives, and channel enablement.
  • Manage social media interactions using marketing-provided content to identify new leads and potential projects.
  • Handle and distribute information requests from local consultants and planners.

About you

We invite you to apply even if you happen not to meet every requirement. We provide training and support to help you reach your full potential within this role.

  • Strong alignment with Genetec values and culture.
  • Fluent English. Arabic would be an asset.
  • Higher education.
  • Minimum 10 years of experience in indirect international sales, with at least 3 years working for a manufacturer in the security or technical IT industry.
  • Local UAE experience is key for this position.
  • Proven track record of developing and scaling sales channels in the security or IT sectors.
  • Security industry experience is a plus.
  • Experienced in managing system integrators and distributors.
  • Hunter-type mentality, proactive in identifying new opportunities and prospecting customers.
  • Capable of challenging the status quo whenever required by the company long-term strategy and goals.
  • Structured, organized, and calm in fast-paced environments.
  • Strong, resilient personality with stakeholder management abilities.
  • Strong communication and presentation skills.
  • Customer oriented.
  • Project management experience.
  • Excellent sales acumen with balanced support and empowerment approach.
  • Ability to drive partner tool adoption (partner portal, quoting tools).

Genetec is an equal opportunity employer. We strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

4.5/5 agreed in our 2022 Internal Engagement Survey: “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.”

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