Client Advisor - Global Fashion Brand

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JOB DESCRIPTION / ROLE

Employment: Full Time

Client advisor role for a soon to open call centre for one of the largest fashion houses in the world.

Client Details

Global maison with a rich history in fashion and luxury.

Description

Reporting to a Team Manager, this person will be responsible for;

* Providing a uniquely tailored and personalised customer service to the clients in line with the brands values
* Delivering an exceptional client experience whilst also maintaining efficiency in line with the boutique's experience
* Acting as the brand ambassador through a passion and a sincere voice for the brand creating strong client relationships and loyalty
* Answering all inbound calls and inquiries from new and existing clients, providing advice on product categories and creating brand awareness
* Offering product quotations and advice about what might suit their business best
* Driving force towards the brands adoption of omnichannel experience

Job Offer

Attractive package and benefits.

REQUIREMENTS

To apply for the role, it is a must to have the following experience;

* Ideally 5 years of experience in a client facing environment or 3-5 years of call centre advisor experience
* An understanding, appreciation and passion for all things luxury - ideally someone coming from luxury or similar industries
* Strong communication skills, verbal and written, customer service skills and the ability to prioritise while handling multiple tasks
* Positive mindset, empathetic and a willingness to learn in a fun and fast paced growth environment
* Preference for an Arabic speaker - open to other bilingual speakers as well

This is a 5 day work week role on rotation.

ABOUT THE COMPANY

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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