Client Services Director - Fund Services

Kershaw Leonard

Dubai, UAE

Posted on: 15 Jan 2026

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Dubai, UAE
Nationality: Any Nationality
Salary: 55000 - 60000 AED
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Investment Management
Company Industry: Finance, Investment & Asset Management

OUR CLIENT
Offers expert fund administration, accounting, compliance, and governance solutions, with deep expertise in alternative assets. Comprehensive structuring, administration, governance, and regulatory support services, empowering businesses to scale and succeed globally.

PURPOSE OF JOB
Oversee the effective launch of the Fund Administration service line in the UAE, growth and management of an international team, ensuring a professional and comprehensive fund administration service delivery is provided to existing and prospective clients. There is also a Business Development angle to the role as the person will be required (in conjunction with the UAE leadership) to gather new clients in the UAE market and grow revenue.

MAIN RESPONSIBILITIES AND DUTIES
• Overall ownership and responsibility for the Fund Administration Service Line and for a varied portfolio of clients through appropriate allocation of team members ensuring service excellence.
• Active participation with the wider Senior Management team, for the management of the division in all aspects such as financial performance and risk management.
• Manage performance against agreed targets and budgets, thus ensuring the division’s targets are achieved and the division’s KPIs are maintained.
• Advise and remain responsible for the complex aspects of a client’s portfolio and maintain knowledge of all fund clients, in order to nurture close working relationships with other employees of the Group.
• Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care.
• Grow client base by executing an excellent marketing strategy and strong business development initiatives.
• Ensure appropriate corporate governance in accordance with regulatory requirements while aligning to the Group’s overall aims, business plan and long-term strategy.
• Deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance.
• Inspire and motivate the division and the wider Group to sustain the Group’s unique stakeholder culture.
• Develop, coach and mentor the Fund Administration team.
• Fulfil the function of “Client Director” or “Senior Client Director” on appropriate client entities.
• Act as an “A*” signatory (subject to approval by appropriate Board and Committee).
• Attend and lead client meetings and liaise with professional advisors to ensure the Group delivers both a proficient and value-added service.
• Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation, leading on transfer agency matters in the UAE in coordination with other offices and departments as necessary.
• Be responsible for managing the risks associated with own portfolio of clients as well as those of the Group as a whole.
• Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect.
• Attend Exco /divisional meetings when required and contribute to board papers/reports as appropriate.
• Adhere to CPD requirements in accordance with qualification level and in-house procedures.

Requirements:
ESSENTIAL REQUIREMENTS
• Excellent communication skills with first class native English as the primary language is an absolute essential.
• A qualified CA (preferred) with proven experience working within the financial services sector, specifically the area of fund accounting, for a minimum period of 10 years.
• Proven management and leadership experience developed from previous roles.
• Relevant experience and understanding in alternative asset classes would be an advantage (Private Equity, Private Debt, Hedge Funds, Real Estate et al) with a particular focus on funds.
• Experience working closely with senior management internationally.
• Proven ability to build relationships through an established network. Prior experience of the GCC market is essential.
• A high level of technical ability is expected.

COMMITMENT TO INCLUSION & WELLBEING

The Group is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Salary:
AED 55,000 to 60,000 per month inclusive of fixed allowances.
Additional benefits: Health care, air ticket, visa

ABOUT THE COMPANY

KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"

Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.

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