JOB DESCRIPTION / ROLE
Cluster E-commerce Executive
We are seeking a dynamic and talented E-commerce Executive to join our team in the hotel industry in the UAE. The E-commerce Executive will be responsible for driving online sales, managing our online presence, and developing and executing online marketing campaigns to increase revenue and brand awareness.
What is in it for you :
- Work with a diverse group of heartist
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
What you will be doing:
- Manage and optimize our online booking platforms, including the hotel website and third party websites, to maximize online sales and revenue
- Create and implement online marketing campaigns to drive traffic and increase conversion rates
- Monitor and analyze website and social media analytics to identify opportunities for improvement and growth
- Develop and execute email-marketing campaigns to engage with customers and increase brand loyalty
- Manage online reviews and reputation management to ensure positive brand image and customer satisfaction
- Collaborate with the marketing team to develop creative and engaging content for online platforms
- Keep up to date with industry trends and best practices to stay ahead of the competition
REQUIREMENTS
Your experience and skills include:
- Bachelor's degree in Marketing, Business Administration, or related field
- 2-3 years of experience in E-commerce or Digital Marketing in the hotel or hospitality industry
- Experience with online booking platforms, online marketing campaigns, and social media management
- Excellent communication and interpersonal skills to interact with customers and colleagues
- Strong analytical and problem-solving skills to identify and address issues and opportunities
- Proficiency in Microsoft Office, Google Analytics, and other relevant tools
- Knowledge of the UAE hospitality industry and market trends is preferred
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
