JOB DESCRIPTION / ROLE
Responsibilities:
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
Salary:
AED
2,500 to 3,000
per month inclusive of fixed allowances.
Additional benefits: Monthly commission
REQUIREMENTS
Requirements:
- Bachelor’s degree in accounting, business management, or a similar field.
- Previous experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
- English & Arabic Fluency is a must.
ABOUT THE COMPANY
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