Commercial Steering Officer

Overview

Commercial Steering is the team that bridges Sales and E-Commerce, Digital, Marketing, Loyalty (EDML) to Revenue Management and to the commercial division.

As a Commercial Steering Officer, you will have a pivotal role in developing and owning commercial objectives and country commercial plans, coordinating with Network Revenue Optimization, Sales, and EDML to ensure implementation of revenue maximizing strategies. You will act as a focal point of contact and coordinate the open for Sales related activities for new route launches, ensuring their success and leading, creating, and coordinating the end-to-end process involving Sales, EDML, and Revenue Management.

Responsibilities

• Build and own Country Commercial Plans (CCPs). Review performance with Revenue Management, Sales, and EDML at designated forums and provide recommendations to keep stakeholders on track with the CCPs.
• Develop annual commercial objectives, build targets for these in coordination with other units in Commercial Strategy, and communicate these across the revenue division.
• Be the focal point of contact for all Open for Sale (OFS) related activities for new routes and frequencies. Collaborate with Network Revenue Optimization in ensuring optimization strategies are implemented and measured.
• Track the commercial performance of implemented strategies by Sales and EDML. Conduct analysis on travel programs with Sales and provide insights on performance.
• Review leakage on programs and recommend process changes to address the same. Coordinate closely with Sales and EDML in implementing all revenue recovery strategies.
• Ensure all publication plans are communicated across the division and all teams are in readiness to support ad-hoc and planned publications.
• Support and maintain the creation of the division's scorecard at the executive level, the performance of implemented strategies by Sales and EDML, the weekly meetings with the division's executives, and any other requirements by the leadership team.
• Lead, create, and coordinate the end-to-end process involving Sales, EDML, and Revenue Management.

Ideal Candidate Profile

• 4 years relevant work experience, and a degree in business, economics, or engineering preferred.
• Proven knowledge of Microsoft Office.
• Problem-solving skills.
• Communication, prioritization, and time management skills.
• Airline experience is a plus.
• Stakeholder management experience is a plus.
• Project management experience is a plus.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty program, and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.