JOB DESCRIPTION / ROLE
INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
- Assist in the implementation of P&C communication strategy together with supporting the stakeholders with the delivery of their marketing and communications plans.
- Draft and proofread content for all internal and external comms material (announcements, emails, newsletter, policies, etc) across all platforms and channels (intranet, mobile application, social media, press release, website, etc)
- Contribute to designing campaigns and preparing and delivering events across a full range of major communications events in a highly collaborate environment - assist with the planning and execution of events, such as speaking opportunities and media briefings.
- Update OneChalhoub/MyChalhoub content as needed.
- Be the guardian of our Group design branding and ensure all-round consistency for the use of visual identity, tone and messaging in our internal and external materials.
- Stay informed of all updates and use the internal platforms for communication to support the vertical/country according to the Group comms plan.
- Generate monthly reports for all comms channels to ensure analytics assessment.
- Communicate effectively and work collaboratively with external and internal stakeholders to establish rapport and navigate easily and effectively in the business environment.
- Support the Communication team in coordinating the preparation and delivery of major Group events.
- Design and follow-up the production of in-house communication materials (flyers, infographics, posters, invitations etc); - Support the creative design with publication activities, incl. photo search, applying graphic charter, layout of internal documents.
- Formulate solutions to problems, come up with creative ideas and recommend the processes necessary to see them through.
- Conduct research to stay up to date on industry trends and best practices in communications and marketing.
REQUIREMENTS
What you'll need to succeed
- Bachelor's degree
- Previous internal/external communications experience, public relations, or marketing
- Communication skills: Strong communication skills both written and verbal, to effectively communicate with colleagues and external stakeholders.
- Excellent English and Arabic communication skills, French is a plus.
- Interpersonal skills: Ability to work independently and as part of a team, and to deal with a range of stakeholders.
- Organizational skills: Highly organized administrative skills - able to manage multiple tasks, priorities, and deadlines.
- Technical skills: have knowledge of intranet software or tools and social media management tools.
- Analytical skills: ability to analyze data and information to make informed decisions and recommendations.
- Problem-solving skills: ability to identify and solve problems in a creative and effective manner.
- An interest in HR Communications is highly preferable.
- Digital content creation experience is also preferable.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
ABOUT THE COMPANY
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
