JOB DESCRIPTION / ROLE
- Prepare tables for meals, including the complete set up of linens, silverware and glassware.
- Perform light food preparation duties including bread, salad preparation, appetizers and desert presentation.
- Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.
- Inform customers of daily specials.
- Check food and beverages for quality and presentation before serving to guest.
- Serve food and beverage to guests.
- Receive guest payments and process transactions.
- Clear and clean tables promptly according to proper sanitation standards.
- Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments.
REQUIREMENTS
Customer Service:
- Must consistently be able to assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience.
- This requires practical knowledge of industry customer service standards.
Communication:
- Must clearly communicate in a professional manner with guests, vendors, coworkers and management. Must understand instructions, read written company memorandums and communicate when he or she needs more direction.
Interpersonal Relationships:
- Must adapt to different personalities of guests and coworkers without losing focus.
- Extreme familiarity or conflicts with coworkers often weaken a team-oriented work environment.
ABOUT THE COMPANY
The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.
