Customer Service Executive

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JOB DESCRIPTION / ROLE

Employment: Full Time

Job Description:

Responsible for accurate and timely issue of quotation and Proforma invoices to our customers.

To process inquires by phone, fax, email and personal visit into company business if required.

To meet customers in our premises to discuss their requirements.

To be aware of complete product range

To be an expert with respect to the product knowledge

Managing relationships with existing key customers, partners and dealers.

Make follow up with customers for the payment.

Make sure that the payments from customers are received on the dates.

Preparing report any abnormalities with regard to the customer payments.

Prepare and present the necessary reports for the weekly payment follow up meeting.

Make invoice / DO / LPO / other documents within the time limit.

Providing input to Department Head on customers, markets and competitive trends.

To make accurate purchase of materials supplies for resale as required.

Manage the front office in a professional manner as and when required.

Handling the petty cash if necessary.

Maintains accurate records of all pricing, sales, activity reports and other reports.

Adheres to all company policies, procedures and business ethics and ensures that they are communicated and implemented within the team

Any related activity assignment by the Line Manager / HOD

REQUIREMENTS

Qualification: Any graduation

Industry Type: Trading (Specialized product line like welding, lifting, safety, Industrial & Oil Gas products)

Experience: 2 – 6 yrs

Good communication skill

Proficient with systems

Candidate should be available in UAE

Willing to work in Dubai Investment Park (Location Name)

ABOUT THE COMPANY

iQuest Consultants are the biggest IT, Telecom, Manufacturing and Engineering and BFSI recruiters in West India, started in 2000, working for clients like Deloitte, IBM, KPMG, E&Y, Goldman Sachs, RBS, Standard Chartered, Tech Mahindra, Cable & Wireless, Samsung, Nokia etc. We work aggressively at Middle, Senior and Top Management levels for the Manufacturing and Engineering Companies like L&T, Hindalco, Finolex, Thermax, M&M, John Deere, Mercedes Benz and many more. Our overseas division works actively for some of the very reputed names in the Gulf like Al Moosa, Al Aqili, BEC, Technip, Al Abbas, ETA, Al Basti, ArchGroup, etc.

Our different teams specialize in different industry verticals and technologies. The Executive Search team works only for VP, Directors and CXO levels across the globe. With 150 recruitment consultants in 9 offices in 6 different cities in India we have a pan India reach and can search out the best talent for our clients from anywhere in the country or abroad.

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