JOB DESCRIPTION / ROLE
• Handle shift based multilingual grievance and escalation helpline for Indians.
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Validate client information from existing database.
• Inform clients by explaining procedures; answering questions; providing guidance.
• Maintains and improves quality results by adhering to standards and guidelines.
• Updates job knowledge by studying developments in UAE labour an immigration laws.
REQUIREMENTS
• Only Male candidate with good personality.
• Person should have customer serving attitude.
• Fluent in English, Hindi, Malayalam and Tamil is mandatory (candidate with Tamil or malayalam language proficiency need not apply).
• Arabic language will be advantage (Read, Write and Understand).
• Understanding or experience in UAE PRO and immigration work will be given preference.
• Having driving license will be an added value.
ABOUT THE COMPANY
Alankit Group is a conglomerate of 9 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 24 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 2 overseas offices at London and Dubai.
Find Top Talent
Other jobs you might be interested in
Sales Executive Jobs in DubaiReceptionist Jobs in Dubai
Customer Service Representative Jobs in Dubai
Show More
