Customer Service Officer - Rent A Car

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JOB DESCRIPTION / ROLE

Employment: Full Time

• Monitoring Sales of the company
• Manage the company system (NODE/CID)
• Write and Create contract for customer
• Filing all the new and finish contract on designated files
• Monitor all the cars documents (Insurance/registration)
• Manage and Input Contract into RTA SYSTEM
• Check Fines for all the Car
• Reload and Maintain SALIK BALANCED
• Create LPO for car borrowed
• Edit customer Documents for company and RTA records
• Dealing with customer through Email, Phone(Call/ Message and Social Media
• Sending list of the cars available
• Make invoice/ receipt for customer
• Submit Monthly and Daily report to the Management
• Monitor Petty cash using Excel
• Checking salik trip for all the Rented cars
• Handling the company bank accounts
• Making sales purchase/ block Deposit using CARD MACHINE
• Making some sales/ discount for customer to rent
• Make advertise pictures of the car
• Monitor the Credit/Debit amount from the Bank account
• Dealing with customer complaint and query’s
• Update manager for all the company transactions/ need
• Register car into RTA , SALIK And NODE SYSTEM
• Follow-up all the pending payment to customer.

Salary:
AED 2,500 to 5,000 per month inclusive of fixed allowances.
Additional benefits: Residence via, insurance, ect.. as per UAE labour law

REQUIREMENTS

• High school diploma with proven UAE car rental company experience.
• Strong Personality
• Excellent in communication skills English (Arabic is a PLUS)
• Presentable and have good customer service.
• Knowledge Microsoft Excel, Words, PowerPoint
• Have background in Marketing, Posting in social media.

ABOUT THE COMPANY

Middle World Property Management and General Maintenance has been working in the real estate market in UAE since 2001.

We provide Property Management, Investment management, Agency services, Asset management and Facility management. Our services enables our clients to adopt an informed approach regarding their real estate investments.

We also provide project feasibility studies and land usage reports. We deal in residential and commercial properties and aim to provide professional guidance in order to allow our clients to materialize maximum returns on their investment properties. We welcome you to visit Middle World Properties and share your real estate related concerns with us.

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