JOB DESCRIPTION / ROLE
Customer Focus:
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Demonstrates clear and polite written and oral communication
REQUIREMENTS
• Having a previous experience in online/ecommerce industry is a plus.
• Managing Customers feedback and complaints.
• Liaising with the department operations heads.
• Excellent command on the system.
• Being a team Player and innovator.
• Bilingual Arabic / Urdu / Malayalam. (English mandatory
ABOUT THE COMPANY
Our holy grail, from day one, has been innovation. At AVRIOC, providing excellent services is not just a salesline, but a part of the ethos. We think out-of-the-box, commit to improvise, and provide unmatched solutions.
Find Top Talent
Other jobs you might be interested in
Receptionist Jobs in Abu DhabiSales Executive Jobs in Abu Dhabi
Sales Representative Jobs in Abu Dhabi
Show More
