JOB DESCRIPTION / ROLE
As a Customer Service Representative for our clients Arcade business, your primary responsibility is to ensure an enjoyable and safe experience for our guests. You'll provide exceptional customer service, handle inquiries, and maintain a welcoming atmosphere.
• Greet and assist guests.
• Explain game rules and promotions.
• Address guest concerns promptly.
• Encourage participation in games and events.
• Promote memberships and loyalty programs.
• Gather guest feedback.
• Monitor safety and report issues.
• Report equipment issues.
• Maintain cleanliness and order.
AED 3,500 to 4,000 per month inclusive of fixed allowances.
• High school diploma or equivalent.
• Prior customer service experience preferred.
• Strong communication skills.
• Friendly and adaptable.
• Willingness to work evenings, weekends, and holidays.
ABOUT THE COMPANY
Ignite Search & Selection is a leading Recruitment Agency in the Middle East. Ignite's team of specialist recruiters now works across a range of sectors including Legal, Digital/Technology, Retail/FMCG, Construction and Engineering.
We pride ourselves on given both clients and candidates expert market knowledge in our chosen sectors. We value getting a detailed understanding of our clients and candidates expectations to find the perfect fit for all parties.