Customer Solutions Architect

Eaton

Dubai, UAE

Posted on: 19 Sep 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs?

Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work.

What you’ll do:
Provides up to level 3 (advanced) system level technical support to commercial organizations for low voltage systems with particular attention to low voltage system assemblies to IEC61439 governed or alike in industrial and data centre segments, with expereince in automation a preference

• Be the Electro -Technical systems specialist (customer solution architect level) to build low voltage system application expertise that support achieving segment strategic plans
• Provide Level 3(advanced) technical support to commercial organizations on low voltage systems across designated segments
• Liaise with product line management and product application experts, R+D on codes and standards and provide documented answers to commercial organizations
• Work with commercial entities to prepare responses to requests for quotes, and provide expertise beyond their skills in design, quote optimization and de-risking activities
• Early design projects support and evaluation of design proposals
• Provide engineered proposals focused on Eaton's solutions to optimize design for clients
• Support at customer meetings, virtual and face to face (when required)
• Act as the Technical Conduit between commercial organizations and the design and bid team for low voltage systems
• Support on completion of CDE (compliance, deviation and exception) project documentation for low voltage systems
• Support on project document control

Requirements:
• University degree in electrical engineering or equivalent
• Minimum 3-5 Years working in Low voltage systems

Skills:
• Strong electrical engineering background
• Segment systems based application knowledge with a bias to Data Centre's and industrial applications
• Electrical automation and advantage
• IT literate
• Familiar with electrical design tools and software
• Fluent speaking and writing in English
• Good communicator and strong presentation skills
• Self-motivated and takes ownership on results

What we offer:
• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
• Work in a company that is commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, Eaton University, a reward, and recognition system
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
• Strong, agile and diverse team locally and globally
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured on-boarding

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

ABOUT THE COMPANY

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people around the world. We are guided by our commitment to doing the right thing in business, acting sustainably and helping our customers manage energy today and tomorrow. By capitalizing on global growth trends such as electrification and digitalization, we are accelerating the planet’s transition to renewable energy and helping solve the world’s most pressing energy management challenges.

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