Customer Support Officer

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Employment: Full Time

• Customer setup on Cash management systems/Channels
• The job holder is also responsible for updating any Channel maintenance requests that are sent by stakeholders.
• The job holder has to ensure that any forms received are correctly filled out by stakeholders and processed within standard turn around time (TAT).
• Responsible for processing manual charges request whenever applicable
• Archiving of any and all IB setups, maintenance and Implementation Project documents received


• Bachelors Degree minimum
• Support to Implementation Managers, Relationship Managers and
• Product Sales Managers
• 2 years experience in the service industry.
• Experience in Corporate
• Banking preferred.
• High level of computer literacy


ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.

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