Demand Manager

About Abbott

Abbott is a global healthcare leader creating breakthrough science to improve people's health. We're always looking towards the future anticipating changes in medical science and technology.

Working at Abbott

At Abbott you can do work that matters, grow and learn, care for yourself and family, be your true self, and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

EMEA Demand Manager

This position works out of our UAE location in the Abbott Rapid Diagnostics Division.

About Abbott Rapid Diagnostics Division

We are the world leader in rapid diagnostics at the point of care. Working with us you'll tackle a wide array of problems including some of the world's greatest healthcare challenges while experiencing a myriad of cultures, geographies, and technologies.

EMEA Reporting

• Tracking of EMEA KPIs
• Tracking and reporting on S&OP actions
• Creating monthly commercial review PowerPoints
• Support in business reviews and adhoc analysis
• Cross-functional support on commercial execution projects on an adhoc basis
• Demand forecast creation and tracking
• Develop country/regional sales forecast by SKU (rolling 12 then 24 months) leveraging simulation/modelling tools
• Forecast accuracy and obsolescence KPI measures
• Include and/or develop demand for product lifecycle management (NPI phase outs). Link point with hand off of new product forecasting to region/countries
• Key interface point with demand generation managers in country and sales/marketing
• Working with country demand generation managers to turn demand plan into sales execution plan
• Considerations into demand development
• Updated assumption drivers (new SKU discontinuations, supply constraints, marketing assumptions)
• Ensure regional volume and financial forecast integration. Key link point with region finance to ensure financial integration, one set of numbers ensuring alignment to financial LBEs and ensuring one set of numbers
• Seasonal demand trending - statistical projections/analysis facilitation
• Monitor country/regional demographics, epidemiology, KOLs and other sources of information to inform demand planning
• Seasonal/trend/cycle forecast - reviews statistical trending and introduces intelligence on latest market/product specific data. Rolling statistical forecast created/updated from the field input 100% of SKUs (12 then 24 months)
• Monitoring country and regional demographics, epidemiology, KOLs and other sources of information for proper demand development.

Demand Process Leadership

• Lead and prepare the regional then BU demand consensus and S&OP review meeting - align to a single number forecast, identify elevations, gaps and plans.
• Issue the S&OP country/regional demand review packs.
• Tracking of gap closing action items vs financial goal and expansion benchmarks. Creating a knowledge library of actions/gap closing activities that drive sales lifts
• Develop and implement inter-company planning process improvements as needed
• Oversee the forecasting process - actions, tasks, reports rollup
• Demand scenario (high/low/opportunity/risk) options sent to supply for response
• Demand management KPIs reviewed (forecast accuracy bias) - root cause identified and mitigated for out of tolerance.
• Consolidate regional forecast file and upload into relevant repositories
• Commercial backward looking MBR including forecast accuracy and bias tracking and improvement
• Order catalogue management with some focus on SKU rationalization opportunities.
• Role in standardization and sharing of best practices across regions and global community of practice reporting to the global demand manager
• Education role for country personnel who build out forecasts and broader demand management principles
• Document and build baseline of levers and documented assumption-based forecasting
• Leading the discussions on what has changed versus prior month and assessing any changes in assumptions
• Build out reward program for individuals/countries
• Develop and lead formal change management plan to build a sustainable process

Goals and Objectives

• Ensure that the BU utilizes and has access to one set of sales and revenue forecasts (forecasted sales, financial revenue conversion, LBE, and supply/replenishment signal)
• Contribute to region BU strategy and business planning
• Track and improve forecast accuracy by SKU by location
• Track and improve forecast bias

Required Qualifications

• Relevant experience in the region, preferably from medical devices/diagnostics industry
• Able to navigate in a cross-functional environment
• Ability to anticipate risks and develop mitigation plan
• Solution oriented, organized with good attention to details
• Excellent communication skills

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an equal opportunity employer committed to employee diversity.

Additional Information

The base pay for this position is N/A. In specific locations the pay range may vary from the range posted.

Job family: Supply Chain
Division: ID Infectious Disease
Location: United Arab Emirates > Dubai : Ubora Tower 2
Work shift: Standard
Travel: Not specified
Medical surveillance: Not applicable
Significant work activities: Not applicable

Required Experience

Manager

Key Skills

• Forecasting
• Microsoft Access
• Math
• SAP
• Supply chain experience
• Analysis skills
• SAP APO
• SAP supply chain management
• Production planning
• SAP ERP
• ERP systems
• MRP

Employment type: Full-time
Experience: Not specified
Vacancy: 1