Design Team Lead

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JOB DESCRIPTION / ROLE

Employment: Full Time

Consulting, MERC - Design Team Lead

Line of Service: Advisory
Specialism: Operations
Management Level: Manager

Job Description & Summary

As part of the ONE Architecture initiative, the Local Activation Hub will be responsible for driving key strategic opportunities for Consulting across the Middle East.

The Activation will support the various Consulting teams to develop the proposals including the development of the Value Proposition, PwC key strengths and other related pursuit stage activities.
The Local Activation Hub (LAH) team will include a creative and design team that will be focused on adding design value to the the proposal development process and marketing content for key "strategic" proposals and clients, including Top 50 clients, and developing insights and tools to facilitate the organization in achieving its business needs.

The Design Team Lead (DTL) is responsible for managing the Design team and overseeing the work process related to report production as well as creative material delivered to clients, in order to enhance or professionalize the look of proposals and material. The role may include managing external creative agencies as and when required.
The DTL is also responsible for leading the concept creation and visualization process, reviews and approves design projects, undertakes the project management of the design, planning, scheduling, allocating resources, and successfully delivers high quality output within preset scope, cost and schedule.

Responsibilities

Financial
• Manage the Design team and ensure that they produce the required material in a timely manner
• Ensure team's responsibilities are fulfilled to the highest quality and in a cost effective manner
• Ensure any outsourced work is delivered cost effectively
Customer
• Interface with LAH team and opportunity owners from across the Consulting business to obtain the brief, understand the LoS client needs and strategy , and to ensure business needs are reflected in design outputs
• Interface with internal staff to present the department services and guide them through the briefing process managing their requests and ensuring their strategy is reflected throughout the entire process
• Collect feedback from internal stakeholders to continuously improve the production output
• Seek opportunities to increase client satisfaction and deepen client relationships through providing creative solutions
• Ensure that the team has the appropriate service offerings in order to meet business needs (e.g. expansion into new services)
• Engage and coordinate with third party agencies to design work in case of under capacity in-house, and where applicable those in the global network
• Manage the vendors and contractors (suppliers, outsourcing parties)

Internal Process
• Ensure that quality standards are as per the norms set and aligned to corporate standards in terms of brand consistency and compliance
• Follow and input into internal corporate creative initiatives

Learning & Growth
• Ensure alignment to Global PwC Branding guidelines and brand identity, in liaison with the Brand Support in ME structure
• Ensure that team has the resources and capabilities to deliver assignments efficiently
• Ensure that all tasks are allocated properly internally amongst the team or if need be outsourced
• Conduct effective team evaluations and submit performance appraisals
• Fine-tune the team's structure, identify the team's development needs, and recruit, whenever required
• Enhance the staff skills, develop their technical knowledge and creative talent through continuous training based on the market's latest trends and needs
• Promote team spirit, open communication, transparency and self-development among team members influencing them to take positive action and accountability for their assigned work
• Capture templates and standards into a repository to build the team's own knowledge management database
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
• Establish a healthy working environment for employees

REQUIREMENTS

Preferred Skills
• Subject matter expertise in Graphic Design principles, both in print and web
• Knowledge of best practices and trends in Graphic Design
• Creativity and innovation, and ability to produce new ideas
• Proficiency in use of graphic design software for design of visual materials
• In depth knowledge of latest trends in design and best practices
• In depth familiarity of websites and social media platforms look and feel and web page design
• Knowledge of infographics design
• Strong attention to details
• Strong customer service orientation
• Strong management skills and ability to work under pressure
• Excellent oral and written communication skills
• Accuracy and attention to quality
• Ability to deliver engaging, informative, well-organized presentations
• Problem resolution skills
• Ability to implement improvements in all areas under his/her responsibility
• Fluency in spoken and written English, proficiency in Arabic is an advantage

Minimum Years Experience Required
• 5+ years of experience in a similar role or in a graphic design function in a marketing department
• 2+ years in managerial position within a leading regional organization
• Experience with graphic design and production of marketing materials for a large organization
• Prior industry experience in the Professional Services market is preferred
• Experience with graphic design of online content and website materials
• Experience in managing production and delivery of third party vendors including printers and branded material producers, editors, photographers, website designers and marketing specialist
• Experience in developing design briefs
• Experience in planning design of a wide variety of material (publications, magazine articles, press releases, editorials, websites, newsletters, posters/signboards, cards, business cards, stationery, invitations, and graphic design on special projects)
Education
• Bachelor's Degree in Graphic Design, Advertising, Communication Arts, or Art Direction

Available for Work Visa Sponsorship? Yes
Government Clearance Required? No

ABOUT THE COMPANY

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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