Digital Business Analyst

Ultimate HR Solutions

Dubai, UAE

Posted on: 2 May 2024

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Employment: Full Time

Role Title: Digital Business Analyst
Department: Information Technology (IT)
Project Duration: 12 Months (with a possibility of Full Time Employment)
Work Location: Dubai, UAE

Minimum 5 years’ experience as a business analyst. Excellent experience within retail, online ecommerce, F&B etc who has worked on B2C solutions. Should be well versed with documentations and have excellent communication skills.

Role Purpose:
As a business analyst for the Entertainment industry, the role is responsible for constantly engaging with business stake holders to identify innovations and digital enhancement opportunities that are translated into well-articulated, actionable solutions. BA will be instrumental in creating memorable and engaging experiences for our guests through cutting-edge technology. The role would be reporting into the Sr. Project Manager.

Definition of Success:
- Quality of documentation and business need gathering that lead to minimal change requests.
- Stakeholder feedback with a 90% approval rating.
- Measurable user adoption of solutions and products.
- AED 2Mn + of measurable business enhancements / year.
- Less than 5% scope deviation in projects.


- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- Proven experience as an IT Business Analyst working on B2C solutions within retail, entertainment or similar industries.
- Strong understanding of digital / IT technologies, including infrastructure, cloud, mobile apps and e-commerce
- Proficiency in requirements gathering, analysis, and documentation.
- Familiarity with Agile or Scrum methodologies.
- Certification in Business Analysis (e.g., CBAP) is preferred but not required.


Founded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.

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