Digital Project Manager

Overview of the role:

The digital product manager for financial services digital assets is responsible for leading the development and management of the bank's primary digital products, including the mobile application, websites, and API platforms. This role focuses on automotive finance solutions like leasing, car rental, and hire purchase across GCC countries. The manager will ensure these digital assets enhance customer acquisition, engagement, and drive sales growth, balancing business objectives with delivering exceptional digital journeys.

What you will do:

Mobile app management
Lead the mobile-first strategy and end-to-end management of the mobile app experience for leasing, rental, and hire purchase products across the GCC.
Oversee the evolution and performance of supporting digital assets, including websites and APIs that enable product discovery, lead generation, onboarding, and servicing.
Collaborate with design, development, and API teams to ensure delivery of intuitive, fast, and engaging digital journeys.
Drive digital customer acquisition, cross-sell, and upsell strategies within the app and across integrated digital channels.

Product strategy and development
Develop product roadmaps and feature prioritization in alignment with market needs, regulatory requirements, and customer expectations across the region.
Continuously enhance digital experience based on usage analytics, customer feedback, and benchmark data.
Track and report on key digital asset KPIs including adoption, conversion, retention, and sales contribution.

Collaboration and compliance
Coordinate with business units, including automotive finance, leasing, retail lending, and marketing teams, to align digital capabilities with commercial goals.
Ensure compliance with digital regulatory standards across all operating markets in the GCC.

Required skills to be successful:

• Expertise in mobile-first product management and digital experience design.
• Strong grasp of API ecosystems and their role in digital product distribution and integration.
• Excellent communication, collaboration, and stakeholder engagement skills.
• Agile mindset with strong organizational and delivery capabilities.

What qualifies you for the role:

• Bachelor's degree in Business, Finance, Computer Science, or a related field.
• 5+ years of experience in digital product management with a focus on mobile applications, APIs, and web platforms.
• Background in financial services or automotive finance, specifically leasing, rental, and hire purchase, with cross-market exposure in GCC countries.
• Proven track record in delivering and optimizing digital customer experiences and driving product-led digital growth.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.