Director of Operations

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description:
Has responsibility for the overall operations of the Hotel's Rooms and Food & Beverage Divisions including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Director of Operations also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

Responsibilities:

- Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.
- Support the hotel's annual budgeting process and adhere to Accor established guidelines.
- Assist in managing the hotel's budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.
- Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals
- Be present to personally welcome key residents and patrons.
- Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager.

Requirements: