JOB DESCRIPTION / ROLE
Are you an innovative Senior Business Leader working in the multicultural fast pace and changing environment? Are you developing commercial strategies and leading strong teams? Do you have solid expertise of Luxury Fashion Retail and could comfortably cover an area of 40 stores stretching from Dubai to Saudi and everywhere in between?
Then here’s a business you can lead, grow and shape.
We are looking for a Division Manager who will be responsible for developing and articulating business strategies to drive sales and increase profitability of Michael Kors across 7 countries - UAE, KSA, Bahrain, Qatar, Jordan, Egypt and Lebanon.
- You will have full P&L accountability and will lead Buying, Planning, Store Operations, Marketing, Logistics, Finance, HR and VM teams to ensure that internal best practices in each department are merge alongside global brand guidelines.
What you’ll do:
Strategic:
- You will elaborate the vision at the division level and set up the yearly strategic plan and the yearly budgets in accordance with the organization’s vision and mission
- You will conduct strategic meetings with suppliers, regional teams to negotiate commercial conditions (margin, animations, exclusivity…)
- You will develop and conduct the implementation of goals, objectives, policies, procedures and work standards
- You will lead the Marketing team; recommend marketing mix for existing shops and new openings
Managerial:
- You will set the yearly budget of division in line with plans and needs and monitor the budget achievement
Operational:
- You will monitor and direct daily operations to ensure that goals and objectives are met in term of sales targets, margin
- You will approve the Brand mix and oversee smooth implementation of opening, closing and renovation of shops and often get involved with the buying process
- You will maintain smooth relationships with the suppliers and business partners to ensure that overall growth of the division is aligned with the company’s strategy
- You will develop, monitor and oversee the division’s budget and financial
- You will analyze and improve cost effectiveness; prepare, submit and justify budget updates to the Retail Regional Manager
- You will attend Managers’ meetings to review the shops performance: sales achievements, marketing activities, staff training, and provide reports to high management in a concise and informative manner
- You will monitor and analyze market trends, competitor activities; provide action plans and follow up on implementation
People Management:
- You will assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance
- You will ensure identification and proper development and recognition of Talents within team
- You will ensure optimization of resources through proper manpower planning
REQUIREMENTS
What you need to succeed in this role:
- We see success in the role as having a strong knowledge of the Luxury Retail in GCC, pricing architecture, fundamentals of Marketing, Merchandising and Finance.
- More specifically, we would love to hear from you if you can say yes to the below
- At least 10 years of experience of leading retail teams and working in international, global brands with diverse culture
- Have built and delivered long terms sales objectives per country and store
- Have a creative side to develop Guest Experience across all the touchpoints online and offline
- Understand the Luxury market with focus in Fashion Business
- Can provide strong examples for Brand Expansion in the region - we would love to see your work
- Have high emotional intelligence and ability to understand cultural nuances
- Great management experience and ability to lead a large team
- Excellent at negotiation and collaborating
Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.
What we can offer you
- We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
Amazing benefits
- We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.
ABOUT THE COMPANY
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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