JOB DESCRIPTION / ROLE
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo!
- Responsible for all operational aspects at Novotel/Adagio Aparthotel Abu Dhabi.
- Ambassador of the hotel management and main point of contact with in-house guests.
- Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.
- Deals swiftly, efficiently and sensitively to guest complaints and follows through
- Conveys the brand and hotel image through his/her irreproachable attitude
- Personally and frequently verify that guests are receiving the best possible service.
- Bachelor degree level in hospitality
- Equivalent previous experience
- Computer literate in the Windows environment, PMS, Tars, Opera, Macros with an aptitude for new technologies
- Business English, third language would be a plus
- You are an open communicator and want to offer to hotel guests a heart-warming service;
- You have experience in hospitality;
- Your English written and verbal communication skills are in high professional level;
- You are flexible in working hours.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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