JOB DESCRIPTION / ROLE
JOB PURPOSE
• To develop, manage and grow the Corporate Payroll relationships and portfolio in a specified geographical area to meet the defined objectives and standards of the bank.
• Achieve sales volumes and targets and contribute to the bottom line profitability of the division and the bank
• To Coach, Support and mentor the Unit Team Members.
ACCOUNTABILITIES
Relationship Management
• Develop & Manage Key Govt./Corporate Relationships for Salary Transfers
Portfolio Management
• Desired quality of customer acquisition through relationship management ensure cross sell, upsell and retention
Customer service
• Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions. Ensure zero process errors & higher NPS for the new products or services.
Volume delivery
• To deliver the financial target as agreed with the businesses
Policies, processes, systems and procedures
• Comply with policies, processes, systems and procedures laid down by the bank.
Self-management
• Manage self in line with the bank’s people management policies, procedures, practices and procedures to ensure adherence and maximize own contribution to business performance
Revenue Generation
• Increase productivity of Sales channel through acquisition of the customers from the allocated Key Relationships.
REQUIREMENTS
• Bachelors degree in Business Admin/Sales or Finance
• 5 years+ relationship management experience in banking/financial services industry
Technical Competencies
• In depth knowledge of global financial markets and trends
ABOUT THE COMPANY
ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.
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