Event Operations Manager

Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for. Our company is Saudi's number one event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. It is part of the Supertech Group, also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Job overview

We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.

The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated, and reported against such that accurate KPI reporting is achieved.

Key responsibilities

• Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.
• Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.
• Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.
• Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.
• Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.
• Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.
• Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.

Requirements

• 1-3 years of proven experience in event operations, specializing in both mega and small events.
• Bachelor's degree in Event Management, Business Administration, or a related field.
• Technical background in software, hardware, or network is a significant advantage.
• Strong understanding and experience in managing ticketing operations as a part of the event scope.
• Previous experience working in Riyadh or Jeddah, especially during event seasons, is a plus.
• Experience working on F1 events or any international events is a significant advantage.