Executive Receptionist

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JOB DESCRIPTION / ROLE

Employment: Full Time

Job brief:
We are looking for a Operation Executive to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Operation Executive , you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Ultimately, a Operation Executive duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

REQUIREMENTS

Requirements
• Proficiency in Microsoft Office Suite, EXCEL, powerpoint
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

ABOUT THE COMPANY

Trace Media is a leading publisher of English, Arabic and French magazines that cover a broad spectrum of issues that interest the modern and educated reader.

Building on the expertise and skills of its management team, reporters, contributors and media professionals, Trace Media primarily strives to provide its readers with quality reporting through research and providing insightful articles rich in content and style.

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