JOB DESCRIPTION / ROLE
Main Duties:
- To ensure that the outlet is managed efficiently according to the established concept statements
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual
- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
- To assist in conducting monthly inventory checks on all operating equipment and supplies.
- To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies
- To increase F&B revenues by implementing and training all team on upselling.
- To handle all guest complaints, requests and enquiries on food, beverage and service.
- To ensure that the outlet cashiering procedures are strictly adhered to.
- To carry out monthly, quarterly, bi-yearly, yearly inventory of operating equipment
- To be entirely flexible and adapt to rotate within the different outlets of the Food and Beverage Department
REQUIREMENTS
Your experience and skills include:
- Service focused personality is essential and a passion for everything food and beverage
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
