Front Office Administrator – Reception & Office Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

You are the first point of contact – the face and voice of Olive Group. You will welcome visitors and take calls in a warm and professional manner. You will appreciate the importance of reception and the significance of being at the forefront of a successful business. You will also act as the Office Manager in ensuring the smooth and efficient running of the office and all ancillary operations.

Key Responsibilities:

• Accommodate visitors, clients and job candidates
• Operate switchboard and direct potential clients to relevant departments
• Control distribution of conference call numbers
• Coordinate conference room bookings and appointments
• Record, file and track all outgoing and incoming courier and sort mail
• Manage all matters pertaining to reception/office appearance and utilities
• Cooperate with Office Manager on local facility
• Maintain database of suppliers and service providers
• Procure office furniture and supplies
• Maintain inventory of office stationery
• Assist Office Manager with office fit out requirements
• Record all incoming invoices in PDB register, gaining appropriate approval where necessary, and forward to Finance Department in a timely fashion
• Prepare expense claims for UK staff, gaining appropriate approval where necessary, and forward to Finance Department in a timely fashion
• Prepare petty cash records and cash count on a monthly basis, and send information to Finance Department by the end of the month
• Maintain updated list of UK staff names, contact information, birthdays and movement records
• Assist with administrative tasks and provide research and administrative support to all departments and individuals, where necessary
• Ad hoc duties as required and directed by your line manager

REQUIREMENTS

Essential Skills:
• Excellent communication and telephone skills (fluent, spoken and written English)
• Good computer skills – efficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Administration skills

Key Characteristics:
• Friendly personality – approachable, outgoing, assertive
•Good organisational skills: ability to prioritise, follow up and multi-task
• Flexible and resourceful at problem-solving
• Ability to work independently or as part of a team

ABOUT THE COMPANY

Olive Group is a global provider of integrated security and risk mitigation solutions that enable governments, non-governmental and international organisations, and commercial customers to assure high-value assets.

The company offers an array of security services and technology-enabled solutions to support critical infrastructure protection, post-conflict reconstruction, humanitarian work and emerging market requirements.

Olive Group operates in over thirty countries with principal offices in Dubai, London and Washington, D.C.

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