General Manager - Yalago

Company Overview

Dnata Travel Group represents the travel division of dnata, one of the world's largest air and travel services providers. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.

Yalago is a subsidiary of dnata Travel. Alongside enjoying the energy, flexibility, and mentality of a start-up, Yalago uses the strength, relationships, and volumes of the Emirates Group and its over 40 years of experience to provide travel services to the market. With the support of the Group, they are one of the most credible and financially stable global accommodation wholesalers, determined to continue offering a mix of dynamic and tour operator rates.

Role Overview

As General Manager - Yalago, you will develop and execute the long-term strategic plan to achieve revenue, profitability, and market share targets. You will oversee commercial and marketing activities, service offerings, IT roadmap, and business growth. Identifying product development opportunities and representing the business in high-level negotiations, aligned with dnata Travel strategy.

Key Responsibilities

In this role, you will:

Plan:

• Develop and drive the strategic plan for business growth and profitability, aligning with dnata Travel's global strategy.
• Collaborate with IT and shared services to agree on the Business Technology roadmap.

Deploy:

• Establish an annual sales plan aligned with dnata Travel's budget, identifying new and growth clients and outlining planned sales volumes. Maintain global benchmarks for prices, margins, and revenues to ensure profitability.
• Collaborate with Corporate Communications to align marketing activities with growth and sales plans.
• Define performance objectives, recommend and implement initiatives to develop the brand, and expand into new verticals. Driving the product strategy to differentiate the brand and maintain relevance.

Lead:

• Champion a culture of open communication, clear direction, accountability, collaboration, and performance management within the dnata Travel Management Team. Define and cascade performance objectives for all levels.
• Represent the business in key stakeholder forums to drive market presence, including trade events, Central Ground service supplier initiatives, Emirates Group travel forums, and other industry bodies.

Execute:

• Accountable for achieving revenue targets, profitability, and effective utilization of overhead expenses, manpower, and capital expenditure.
• Develop and maintain a Product Strategy, ensuring governance on pricing, bed requirements, and experiential aspects.

Qualifications & Experience

To be considered for the role, you must meet the below requirements:

• Bachelor's degree and 10+ years of work experience in a general management or sales and business development role in the travel industry, including at least 5 years' leadership experience working in bedbanks or commercial sales.
• Proven capability to organize, distribute, and complete work within a multicultural environment.
• Working in multiple overseas based locations preferred.

Preferred Qualifications

You'll have an edge if you have:

• Deep knowledge of the global travel industry, consumer behavior, competitor activity, and a broad network of travel industry contacts worldwide.
• Good understanding of distribution and travel technology and platforms.

At Emirates Group, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our onboarding team will ensure a smooth transition to your new role at Emirates Group.