GenO Tech CAM Cloud Adoption Manager | Jobs in Abu Dhabi, UAE by Oracle | Apply Now

JOB DESCRIPTION / ROLE

Employment: Full Time

What you will do:

- Ensure a quick and smooth customer account activation, provide the customer with the relevant knowledge for early use.
- Continuously monitor and review the adoption plan with the customer to ensure progress in line with their expectations, facilitate ROI, ensure success during critical stages (Go Live for example) and provide long-term customer support.
- Identify and escalate new business opportunities.
- Stimulate customer interest by sharing relevant information and facilitating their connection with relevant Oracle activities
- Remove barriers: ensure the progress and rapid resolution of support tickets by engaging the relevant teams and defending the customer's interests, while proactively identifying structural problems affecting the customer's use of Oracle Cloud and developing a resolution plan.
- Act as a customer advocate for product features and requirements.

Career Level - IC1

Responsibilities

As an Associate Internet Sales Consultant you will be responsible for providing presales technical/functional support to prospective clients and customers via the internet, while ensuring customer satisfaction. Deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product's strengths, relative to competitors. Participate in the design, validation, and presentation of Oracle software solutions.

Requirements:

What you will bring

- BA/BS degree (or higher) in any relevant field
- Relevant modules in your degree and/or working experience:
- Project Management, Business or IT
- Problem-solving skills, task planning and delegation skills
- Passionate about IT and technology
- Listening and coordination skills.
- Energetic and sociable person with the customer at the heart of their concerns, constantly seeking to anticipate customer needs by offering advice, training, or methodology.
- Able to understand customers' business requirements and their definition of success.
- Collaborative skills with great networking skills and the ability to work in teams.
- 0-2 years working experience, creativity, and passion to join the team, working in a professional and competent manner.
- Work experience in a customer facing role is a plus.

What we'll give you

- Significant investment in your professional development via training, and a social network of resources and leaders inside Oracle.
- The opportunity to engage with a variety of customers in multiple areas.
- Fun and flexible work for the ideal work-life balance.
- An inspiring, inclusive, and multicultural community that values new perspectives.
- Competitive pay and excellent benefits that will help you do your best work

ABOUT THE COMPANY

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.