Government Services Analyst

Al Futtaim Group

Dubai, UAE

Posted on: 23 Oct 2025

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Dubai, UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Administration & Secretarial
Company Industry: Retail

Overview of the role

The Government Services Analyst is critical in managing and processing the necessary administrative tasks related to employee work permits and visas. This role requires meticulous organization and attention to detail to ensure compliance with local labor regulations and internal company policies. Success in this role means timely processing of all government-related documentation to avoid any disruptions in employee work eligibility and maintaining seamless operations within the governmental and corporate framework. The analyst plays a key role in team collaboration, ensuring communication and coordination for medical appointments and documentation management.

What you will do:

  • Handle visa and work permit renewals for all Al-Futtaim employees, including document collection and preparation for medical appointments and work permit processing.
  • Create service requests for work permit renewals, ensuring that signed draft contracts are submitted to the labor team in a timely manner to avoid fines.
  • Arrange medical appointments weekly, coordinating with team members to manage scheduling responsibilities.
  • Process requests for designation changes and salary updates on labor contracts, ensuring accurate and timely updates.
  • Manage and follow up on name or surname corrections and changes in nationalities on labor cards and visas.
  • Prepare and manage urgent medical appointments efficiently to accommodate immediate needs.
  • Renew work permits for employees under husband/father sponsorship, coordinating with necessary parties to ensure compliance.
  • Collect renewal documents from mailrooms, organize them, and distribute to respective case owners within the team.

Required skills to be successful:

  • Strong organizational and document management skills.
  • Proficient in using administrative and office software (e.g., Microsoft Office Suite).
  • Detailed understanding of government processes related to visas and work permits.
  • Excellent communication and coordination skills, both verbal and written.

What qualifies you for the role:

  • Bachelor's degree in administrative services, public administration, human resources, or a related field.
  • Minimum of 2-3 years of experience in a similar administrative or government services role, preferably within a large corporation.
  • Strong understanding of local employment laws and regulations, specifically related to work permits and visas.
  • Excellent organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously.

Weu2019re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click u201capplyu201d: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

ABOUT THE COMPANY

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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