JOB DESCRIPTION / ROLE
Job Type:
Full Time
Job Location:
Dubai, UAE
Nationality:
Any Nationality
Salary:
Not Specified
Gender:
Not Specified
Arabic Fluency:
Not Specified
Job Function:
Customer Service
Company Industry:
Travel, Hotel & Tourism
We are looking for a Guest Experience Agent to join the Front Office team at a prestigious 5-star hotel in Dubai! We are seeking someone who speaks Mandarin and English fluently and is passionate about providing excellent guest service. This role offers a great opportunity to work in a luxury hotel environment and be part of a professional team.
Responsibilities:
- Warmly welcome and check in guests with exceptional professionalism
- Manage check-out procedures and billing efficiently
- Address guest inquiries, requests, and feedback promptly
- Collaborate with other departments to ensure flawless guest service
Requirements:
- Female candidate (due to accommodation arrangements)
- Fluent in Mandarin and English
- Excellent communication and interpersonal skills
- Prior front office or hospitality experience preferred
- Positive attitude with polished and professional demeanor
- Well-groomed, presentable, and confident appearance
Salary & Benefits:
Salary: AED 3000-4000 Monthly service charge
Accommodation and transportation provided
Medical insurance
Return flight to home country every 2 years
Employment Type:
Full Time
Vacancy:
1
