JOB DESCRIPTION / ROLE
As a Guest Relationship Officer for our client’s arcade business, you will be the welcoming face of the establishment. Your role includes providing excellent customer service, managing reservations for special events, and handling cash transactions efficiently.
Key Responsibilities:
Welcome and Inform:
• Greet and assist guests warmly.
• Provide information on available amenities and entertainment options.
Reservations and Events:
• Manage reservations for special events like birthdays.
• Coordinate event logistics and ensure readiness.
Customer Service:
• Assist guests with inquiries and game-related information.
• Create a friendly and engaging atmosphere.
Cash Handling:
• Process payments accurately and securely.
• Maintain cash register and reconcile sales.
Requirements:
Qualifications:• High school diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication skills.
• Friendly and welcoming demeanor.
• Ability to handle cash transactions accurately.
• Flexible availability, including evenings, weekends, and holidays.
Salary:
AED
3,500 to 4,000
per month inclusive of fixed allowances.
ABOUT THE COMPANY
Ignite Search & Selection is a leading Recruitment Agency in the Middle East. Ignite's team of specialist recruiters now works across a range of sectors including Legal, Digital/Technology, Retail/FMCG, Construction and Engineering.
We pride ourselves on given both clients and candidates expert market knowledge in our chosen sectors. We value getting a detailed understanding of our clients and candidates expectations to find the perfect fit for all parties.
