JOB DESCRIPTION / ROLE
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
HOUSEKEEPING ATTENDANT
We are seeking an Housekeeping Attendant who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.
Key Responsibilities include:
- Clean floors, walls, furniture, cupboards etc. of guest room
- Clean patio and furniture
- Clean guest bathroom; restock linen and amenities
- Collect garbage from all receptacles in guestroom
- Strip and remake beds according to hotel standard
- Clean and check lamps and light fixtures
- Clean and fill ice-buckets
- Check and replace hotel collateral and stationary as necessary
- To attend to any extra requirements of the guest.
- To promptly inform the Supervisor of any defects or maintenance work required in the guest rooms.
- To inform the Supervisor of guest comments or complaints.
- To ensure that the trolleys and cubby holes are kept clean and tidy at all times
- Ensure that all garbage is removed from the trolley, corridor and cubby hole are clean and tidy before going off duty.
- Ensure that all linen caddies are placed in the originally position on the corridors before going off duty.
- Be polite and courteous to guest/staff at all times
- Consistently provide professional, friendly and engaging service
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Any other reasonable requests made by Management
REQUIREMENTS
Qualifications
- Prior experience as housekeeping attendant.
- Writing, reading & oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Team player with strong interpersonal skills and attention to detail
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
