JOB DESCRIPTION / ROLE
Line of Service
Internal Firm Services
Specialism
IFS - Finance
Management Level
Senior Manager
Job Description & Summary
The Finance Technology team sits within the PwC Middle East (ME) Finance function. Core activities include:
Finance application management and support
Leading and supporting the technology work streams of Finance transformation projects including solution agnostic ERP requirements analysis and implementation
Automation and increasing the efficiency of Finance processes through the use of existing and new technology and tools
Strategy
- Development and ownership of the Finance technology strategy and roadmap for the ME Region.
- Alignment of ME Finance Technology strategy to the ME business strategy, the ME Finance strategy and the ME and Global technology strategies.
Technical
- Finance application management to support business operations.
- Management of system upgrades and patches, including testing, to ensure Finance systems are kept up to date. The candidate would work closely with system vendors, local IT teams and hosting centre representatives in this regard.
- Solution agnostic ERP requirements analysis, current system optimisation and future implementation.
- Drive automation to increase the efficiency of Finance processes through the use of existing and new technology and tools. This may include optimising the functionality of existing systems, implementing new applications and using emerging technology like RPA and AI.
Business changes
- Collaboration with stakeholders to understand business changes and ensure Finance systems are fit for purpose both now and in the future.
- Leading and supporting the technology work streams of Finance transformation projects.
- Understand and communicate system changes that are released with system version upgrades to the relevant stakeholders.
Customer support
- Accountable for level 2 end user support for core Finance systems.
- Work with the ME IT helpdesk (level 1 support) to increase their ability to resolve incidents and requests without level 2 intervention.
- Oversee the delivery of end user training and knowledge management for core Finance systems.
Relationships
- Build and maintain relationships with:
- key internal stakeholders including business users, the wider Finance team, other internal functions, Procurement, ME IT, UK IT, Global Technology teams and Finance system hosting centres.
- Finance system and application vendors
Team
- Support the development of team members by building technical capabilities and professional skills within the team and ensuring that each team member has clear, documented goals.
- Create a healthy working environment, be aware of and actively promote Firmwide and Finance initiatives.
Learning and Growth
- Stay up to date with changes that are affecting the Finance industry. This would include but not be limited to finance technology trends and best practices.
- Support internal knowledge management best practices, creating communities and repositories of best practice both within own team and across the wider business.
- Champion the use of new technologies across the Finance team.
REQUIREMENTS
Education
- Master's degree in Business Management, Computer Science or equivalent.
Language
- Fluency in written and spoken English, with excellent communication skills, proficiency in Arabic is an advantage.
Overall Experience
- 10+ years of experience of which at least 2 years in a senior management role.
- Experience of working in a Finance technology role including a working knowledge of finance terminology and processes.
Technical Skills
- Solution agnostic ERP requirements analysis and implementation experience.
- Experience in several but not limited to the following areas: Microsoft Technologies (including IIS, SharePoint, .Net/TFS, SQL Server and SSIS), Cloud/SaaS )..
- In depth knowledge of designing, implementing and monitoring policies and procedures related to the management and use of Finance systems and information.
Soft Skills
- Collaborative and excels in developing and maintaining strong stakeholder relationships across the business both locally and regionally
- Excellent leadership, team building and people management skills
- Strong analytical, consultative and communication skills; including the ability to translate technical concepts for business users
- Proactive and organised with excellent time management and decision making skills
- Strong project management skills
- Thorough with an eye for detail
- Passionate about client service
- Strong work ethic
- Ethical Conduct
ABOUT THE COMPANY
At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.
We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.
PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.
We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.
If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.
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