JOB DESCRIPTION / ROLE
A world renowned brand in the Middle East is looking to recruit an IT/ISO Manager to join their existing team.
This is an excellent opportunity to join a business based in Dubai with an enviable reputation. Ideally you will come from an automotive background and possess a Masters’ Degree in an IT related field.
The key purpose of this role is to:
• Prepare, Accompany & Follow-up the yearly Re-Certification
• Prepare & Certify the Retail Partners
• Local Development Projects related to the Dealer Management System (DMS)
• Other IT projects as defined
• Main Tasks (relating products, services ...)
• Quality Management
• Maintain Quality Management System as per ISO 9001 standard
• Assisting with development and implementation of quality control systems and processes – day-to-day operations.
• Ensuring all policies, processes, principles and objectives of the QMS are documented to by ISO 9001 standard.
• Internal and Dealer Quality Management Auditor
• Preparation and implementation of appropriate registers and control documents for the QMS.
• Participate in IT/Quality Management related projects Local and Global Promote a culture of quality awareness and quality management throughout the company
• Execute QM and IT Security Awareness sessions for employees
• Assist the QMR in organizing QM Review meetings
• Liaise with the field-force to assist the dealers’ preparation for certification
• IT Projects and Operations
• Project Management
• Selection, appointment and review of suppliers for IT services
• Provide management support to Head of IT, advice and direction to IT Administrator (Help Desk functions)
• Tasks and projects as assigned by Head of IT
• Operations & Support
• Responsible for the following ITIL processes within the IT organization
• Service Catalogue Management
• Service Level Management
• Supplier Management
• Change Management
• Knowledge Management
• Release Management
REQUIREMENTS
To be considered for this role:
Desired Qualification:
• Must have a Degree
• Tertiary qualifications in a relevant discipline (Science, Eng. Etc.)
• Advanced level competency in all MS Office products.
Desired Experience:
• 3-5 years’ experience in IT Project Management (pref. in a wholesale environment)
• Demonstrated experience in implementing a Quality Management System. Experience in process modelling desired
• Demonstrated success working autonomously within a team environment.
• Demonstrated ability to autonomously manage responsibilities, Proven ability to recognize issues and develop business solutions, Able to manage work flow with boundaries set by time and resources
• Ability to interact and communicate effectively with people of all levels, Able to travel for business requirements
• Experience with implementation of a quality management system, Able to manage output within boundaries set by time and resources, Team oriented, Ability to identify and resolve problems, Systematic hands on approach to tasks and responsibilities; Fluency in English in Word and Writing
ABOUT THE COMPANY
Aspiriti Recruitment specialises in:
- Automotive & Transport
- Industrial: Energy, HVAC, Manufacturing, Engineering
- Corporate: Finance, HR, IT, Marketing
- Digital & Marketing
We also offer career coaching, and cv writing.
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