• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Provide support over the telephone or in live environment to help set up systems or resolve issues.
• Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.
• Configuring Switches, VLans, Wireless access points.
• Good Knowledge on structured cablings.
• Supporting the roll-out of new applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritizing and managing many open cases at one time.
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
• Testing and evaluating new applications.
• Patient billing invoice cancellation (it should be done by Insurance or finance team).
• Testing the software’s and report bugs to the software provider.
• New requirements addition in Clinical Application from doctors and others.
• Coordination with the Site on ELV system.
• Good Knowledge on Microsoft 365 domain
• Configuring DHCP, DNS, Network protocols, Firewall, File share, SharePoint sites
• Troubleshooting of Multifunctional Devices like printers scanners
• Configuring Active Directory, Windows 2012 R2 Server, Hyper V installation