IT Support Engineer

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JOB DESCRIPTION / ROLE

Employment: Full Time

Position Title: IT Support Engineer
Employment Type: Full Time
Salary: all-inclusive depending on experience and qualifications
Job Location: UAE

About the Client:
A leading oil and gas company in UAE

Job Description:
• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
• A strong drive to provide excellent customer service and experience, coupled with an awareness of prioritization of tasks, stakeholders, budget, and time.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Investigating faults in the network and assist the IT team to ensure the highest levels of systems and infrastructure availability
• Write technical training manuals

REQUIREMENTS

Qualifications:
• Open to Arabic speakers
• Open to Male candidates
• Must have degree in Computer Technology or related field
• Candidates with at least 2 years of experience in Oil & Gas industry is an advantage
• Must have experience in 365 admin center and administration of AD domain, file servers and VMware vSphere
• Experience in installing, configuring, and supporting network equipment including routers, switches, DNS, DHCP and IP telephony
• Ability to express complex technical concepts effectively, both verbally and in writing
• Professional certifications are a plus

ABOUT THE COMPANY

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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